The more complex and integrated the projects in urban and regional planning, the more actors and disciplines are involved. Hierarchical decision making isn't always possible or advisable. It may create a NIMBY-reaction.
Inter-organisational decision making and group decision support systems are becoming more and more important in mixed-use environmental planning. Decision making is no longer reserved to experts and politicians only. Well informed civilians want to participate in a (half) open planning process. They are a knowledge bank.
How to create consensus in this situation? Quintessens procesmanagement bv is using the following instruments in plan or project development for public or private organisations.
Policy-network analysis creates new possibilities in analysing problems, actors, opinions and options. It gives basic information on the planning process and methods for network management in complex situations.
Decision management means the organisation and management of the (open) planning process, using the most efficient (new) methods in decision support at the right moment.
The Preferentiemeter is an example of a collective decision support method. It uses a software package based on paired comparison of objects or opinions. The knowledge of those directly involved in problems can be better utilised.
methods make inter-organisational co-operation or decision making in
complex situations more complete and more transparent. It accelerates
and improves the decision making process.